Customer Care Representatives - Light Industrial Job in Port Saint Lucie, FL
Location: Port Saint Lucie, FL
Industry: Light Industrial
Job Type: Full Time
We are looking for Customer Service/Care Representatives for a light industrial company located in Palm City, Stuart area in Martin County. This is a small but busy customer care office inside a larger manufacturing company. You will be part of a small important team handling incoming vendor and customer questions and inquiries about their products, information and costs. Training is provided, but previous customer service and phone communication skills are required. It is a happy and upbeat environment and candidates must be comfortable sitting at a computer for long hours.
Your DayHandle incoming calls Identify and assess customer or vendor needs Foster relationships and trust with customer and vendor accounts Provide accurate product information and be able to look up product details in the data base while speaking on the phone Handle customer complaints or issues effectively and ensure follow up where needed Look up company products and take down information being requeste d by customers and vendors
Your GainJob Type: Full-time - Direct Hire Salary: $13:00 to $14:00 hr to start Company provides Health and Dental benefits, matching 401K, holidays and PTO and room for promotion. Job Type: Full-time – Monday to Friday 8:00 to 5:00 PM
Skills Customer service and phone communication skills Strong math skills Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of people Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Computer skills including basic Microsoft Office Accurate data entry and typing Ability to navigate easily software programs and data bases Fast paced with ability to meet deadlines Ability to sit for long periods Ability to wear headset High school diploma